Dubai, United Arab Emirates info@petronexenergy.com +971 4 000 0000
Legal

Privacy Policy

How we collect, use and protect the information you share with us.

Last updated: 25 June 2026  ·  This policy is provided as a template and should be reviewed by qualified legal counsel before publication to ensure it reflects your actual data practices and the laws of every jurisdiction in which you operate.

1. Who we are

PETRONEX ENERGY L.L.C-FZ ("PETRONEX", "we", "us" or "our") is a commodity and energy trading company based in Dubai, United Arab Emirates. This Privacy Policy explains how we handle personal information collected through this website (petronexenergy.com) and in the course of responding to trade and partnership enquiries.

2. Information we collect

We collect information you provide to us directly, and a limited amount of information automatically when you use our website:

  • Information you give us: your name, company, email address, telephone number, area of interest and the contents of any message or enquiry you submit through our forms or by email.
  • Information collected automatically: standard technical data such as IP address, browser type, device information and pages visited, gathered through cookies and similar technologies.
  • Business information: commercial details shared during the course of a trade enquiry or transaction, including commodity, volume, destination and counterparty information.

3. How we use your information

We use the information we collect to:

  • respond to your enquiries and provide quotations, proposals and trade documentation;
  • perform and administer trades, contracts and related logistics;
  • carry out compliance, due-diligence and sanctions-screening obligations;
  • communicate market updates and information you have requested;
  • operate, maintain, secure and improve our website; and
  • comply with applicable laws and regulatory requirements.

4. Legal basis for processing

Where applicable law requires it, we process personal data on the basis of your consent, the performance of a contract, our legitimate business interests, and compliance with legal obligations. You may withdraw consent for optional communications at any time.

5. Sharing and disclosure

We do not sell your personal information. We may share information with trusted parties strictly as needed to operate our business, including logistics providers, inspection agencies, banks and trade-finance partners, professional advisers, and regulators or authorities where required by law. All such parties are expected to protect your information and use it only for the purposes for which it was shared.

6. Cookies

Our website may use cookies and similar technologies to function correctly and to understand how the site is used. You can control or disable cookies through your browser settings; some features may not work as intended if cookies are disabled.

7. Data retention

We retain personal and business information only for as long as necessary to fulfil the purposes described in this policy, to satisfy our legal, accounting, compliance and contractual obligations, and to resolve disputes.

8. Security

We apply appropriate technical and organisational measures to protect personal information against unauthorised access, loss, misuse or alteration. No method of transmission or storage is completely secure, however, and we cannot guarantee absolute security.

9. Your rights

Subject to applicable law, you may have the right to access, correct, update or request deletion of your personal information, to object to or restrict certain processing, and to withdraw consent. To exercise any of these rights, contact us using the details below.

10. International transfers

As an international trading business, we may transfer information across borders to operate trades and services. Where we do so, we take steps to ensure your information continues to be protected in line with this policy.

11. Changes to this policy

We may update this Privacy Policy from time to time. The "last updated" date above reflects the most recent revision. Material changes will be posted on this page.

12. Contact us

For any questions about this policy or how we handle your information, please contact us at info@petronexenergy.com or write to PETRONEX ENERGY L.L.C-FZ, Dubai, United Arab Emirates.